- We offer a hassle-free return and exchange policy for 7 days from the date of delivery.
- We offer free shipping on all orders.
- Please choose the prepaid option instead of COD to avoid a INR 50 handling fee per product.
- Refunds for prepaid orders are processed back to the original payment method, while COD refunds are issued as a coupon code.
- We strongly recommend recording a video while you open/unpack your order, keeping all stickers/labels intact. This video serves as your proof in case of missing/damaged product'(s) or parcel(s). Without video proof, returns and refunds cannot be processed.
- Exchanges are subject to stock availability and can be initiated only once per product.
- Orders can be cancelled or modified (change number, address, product style or size) if they have not yet been dispatched from our warehouse. Contact us via WhatsApp or email us at Izaroofashion@gmail.com to request changes.